As RBS acquired NatWest Group in 2000 and their business of Greenwich NatWest Securities Japan, RBS Securities Japan Limited started its operation in March 2001.
About RBS Securities Japan Limited
The predecessor of RBS Securities Japan Limited was founded in 1986 as a Japan subsidiary of NatWest Group, a leading UK financial institution.
| Company Name | RBS Securities Japan Limited |
| Representatives | Ryusuke Otani Chief Executive Officer & Chief Operating Officer, Representative in Japan |
| Start of Operation | 1 October 1986 |
| Registration | Financial Instruments Firm: Kanto Financial Bureau (Kin-sho) No. 202 |
| Membership | Japan Securities Dealers Association The Financial Futures Association of Japan |
How to complaints |
We use complaints data to identify and correct causes of complaints to improve our products, processes, systems, services, and policies. We also treat complaints as a valuable insight into our customers' wants and needs. Please feel free to contact your Account Manager whenever you have anything to tell us about our services. Our Compliance Department is always available to ensure that your complaints are dealt with promptly, consistently and in a fair and transparent way. Please let us know if you feel uncomfortable with the way we handle your complaints. (Please refer to the attached Flow diagram for complaints handling) |
Designated ADR Organization (Type-1 Financial Instruments Business) |
We have signed an agreement with the Financial Instruments Mediation Center (FINMAC) with respect to the use of dispute resolution procedures provided by FINMAC which is a Designated Dispute Resolution Organization under the Financial Instruments and Exchange Act. FINMAC (Financial Instruments Mediation Assistance Center) Tel: 0120-64-5005 (toll free) (9:00 - 17:00 on Mon. - Fri. excluding holidays) Address: 2-1-13, Nihonbashi Kayabacho, Chuo-ku, Tokyo 103-0025 |
Dispute Resolutions （Type-2 Financial Instruments Business） |
When a dispute with customer arises in relation to the type-2 financial instruments business, we utilize mediation services rendered by FINMAC. FINMAC is commissioned by the Japan Securities Dealers Association, which RBSSJ is a member of. |
Designated ADR Organization （Money Lending Business） |
Japan Financial Services Association Tel: 0570-051-051 (toll free) (9:0 - 17:30 on Mon. - Fri. excluding holidays) Address:3-19-15, Takanawa, Minato-ku, Tokyo 108-0074 |
| Address | Shin-Marunouchi Center Building, 1-6-2 Marunouchi, Chiyoda-ku, Tokyo 100-0005 Map |
| Tel | +81 3 6266 3500 |
| rbssecurities@rbs.com |
RBS News
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RBS introduces commodity index product for retail investors in Australia
Published 03 Aug 2011 at 13:17 by media
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RBS appoints Alberto Gallo as Senior European Credit Strategist
Published 25 Jul 2011 at 12:55 by media
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RBS appoints Bill Gates Head of Loan Syndicate, Americas
Published 14 Jul 2011 at 12:49 by media
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